Shipping policy

Effective Date: 5th March 2026

United States

This Shipping Policy applies to orders placed via our US online store operated by Frank Body LLC.

Order Processing & Dispatch

  • Orders are processed within 1–2 business days.
  • Orders are dispatched Monday to Friday, excluding public holidays.
  • During sale periods or peak times, dispatch may take up to 3 business days.
  • Once your order has been dispatched, you will receive a confirmation email with tracking details.

All US orders are fulfilled and shipped from Tennessee, United States.

Delivery timeframes below apply after dispatch.

Shipping Costs

Standard Delivery

  • $9.95
  • Free on orders over $60
  • Estimated delivery within 2–5 business days
  • Shipped via USPS Ground Advantage

Express Delivery

  • $14.95
  • Estimated delivery within 1–3 business days
  • Shipped via USPS Priority Mail

Shipping costs are displayed at checkout prior to order confirmation.

Delivery Timeframes

Delivery timeframes apply to addresses within the contiguous United States.

Delivery timeframes are estimates only and are not guaranteed. Delays may occur due to carrier disruptions, peak periods, weather conditions, incorrect address information, or other circumstances outside of our reasonable control.

Risk of Loss

Title to products passes to you upon transfer of the shipment to the carrier. Risk of loss passes to you upon delivery to the address provided at checkout.

If you provide delivery instructions (including authority to leave), you acknowledge that parcels may be left unattended. frank body is not responsible for loss or theft once delivery has been completed in accordance with those instructions.

Tracking

Tracking details will be provided by email once your order has been dispatched.

Address Accuracy

Please ensure your shipping address is accurate at checkout. We may not be able to amend delivery details once your order has been dispatched.

frank body is not responsible for delays or non-delivery resulting from incorrect or incomplete address information provided by you.

Lost or Damaged Parcels

If your parcel is lost or arrives damaged, please contact our Customer Care team at getnaked@frankbody.com as soon as possible.

We will work with the carrier to investigate and provide assistance in accordance with applicable US consumer protection laws.

Consumer Rights

Nothing in this Shipping Policy limits your rights under applicable US federal or state consumer protection laws.